By Markus Spsike We all strive to better ourselves as professionals and to be leaders within the translation industry in order to improve our businesses and personal brand. In this article, I will highlight the importance of emotional intelligence skills in your daily work and when working within a team. For me, it is a must-have, and mastering emotional intelligence can improve your professional and personal life. First, let’s explore why emotional intelligence is important in a business environment. Emotional intelligence is defined as the capacity to control, express one's emotions, handle and be aware of interpersonal relationships judiciously and empathetically. It sounds just like what you would look for in a manager or senior team member, a leader who will be able to guide and improve a team’s performance. Some of these responsibilities include decision-making, coaching, mentoring, developing the team's skills and managing conflict, to name a few. Emotional intelligence...